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Falcon eCRM wins ISM's Top 15 for the 11th year in a row.

 

Enhanced Data Sync

Text Box: The Staffware Data Synchronization system can be used to give every element of your sales force continuous access to accurate, up-to-date marketing information. This advanced Data Synchronization capability makes it possible for a master database to be created and stored at a central location, and all or any designated part of that database to be distributed to for use to remote elements of your sales organization. The Staffware Data Synchronization system utilizes synchronized data transfer to ensure the rapid and accurate communications of this shared information.    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

CRM Application Detail      

Text Box: Enhanced Data Synchronization

 

 

 

 

The following is a sampling of the most important enhancements of the new Data Synchronization System. The Data Synchronization System has been completely redesigned for ease of use, ease of setup, and reliability.

 

 

 

· Automated installation and easy remote configuration — The new automated installation will allow you to more easily setup both the host and the remote installations. At the remote location, a non technical user can setup the remote by answering a few questions like, who am I and what telephone number to dial to the host. The host will recognize who they are and then complete action instructions for that particular remote will be transferred to that remote. This makes setup at the remote location a simple process. You don't have to ship the remote computers to a central location to set them up.

· New user interface The new graphical user interface makes setting up your system much simpler. Most of the configurations needed to get a remote system up and working are accessible through the user interface. The tabbed design makes finding the configuration option you need simple and fast. Modem activity LEDs are duplicated on the screen so that you can monitor connection activity.

· Year 2000 support The newly enhanced Window's system fully supports both Year 2000 dates and non-year 2000 dates. This means that you can use the new system with older versions of Staffware and Staffware version 4.0 simultaneously. Data will be shared between the new and old Staffware will not be corrupted or lost.

· The Window's Data Synchronization and DDB for DOS are protocol compatible This means that Data Synchronization for Windows and DDB for DOS will connect with one another. You don't have to upgrade all of your locations simultaneously. You can upgrade one at a time or when your busy schedule will allow you to get to them.

· Modem selection is easier Modem selection is now accomplished by selecting your modem from a pick list. Then all the correct settings for that particular modem are automatically set. The new system uses standard Windows communication routines. Over 1200 modems are directly supported from the pick list.

· Support for baud rates of 115,200 Data Synchronization supports all of the faster baud rates with the new modems sold today. This means that your connection time, never very long with the system, will be even shorter.

· Support for both modem connection or network connections by single button click You can now choose at the point of connection how you want to connect to the host system. If you are on a laptop in the field, you can connect with a single button click via dial-up connection. Or if you happen to be in the office connected to a LAN or WAN, then you can synchronize your data by a single button click. It's that easy.

· More intelligent and reliable changes processing We have improved the changes processing by making it more intelligent. In other words you don't have to tell the Data Synchronization system exactly what changes to process, it figures out from the location code and then processes what it needs. This means that we don't rely on human judgment to determine what files need processing and when. This takes the chance of error to almost zero. Additionally, shared databases used to require a significant amount of setup to route properly. With the built-in intelligence, they are treated just like any other database.

· 4 levels of transaction logging This makes determining exactly what is happening with your

 

 

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