Falcon Computer Solutions-Telemarketing

Falcon eCRM wins ISM's Top 15 for the 11th year in a row.

Telesales

CRM Application Detail

Telemarketing

Text Box: Staffware makes your telemarketing operations more efficient and cost-effective. Your savings will be impressive, and you will discover flexibility and power surpassing any other system on the market.
When your telemarketing activities get supercharged by a well-designed sales automation system such as Staffware, the bottom-line results are impressive:
¨ Increase number of contacts
¨ Decrease cost of sales
¨ Increase sales volume and bottom line profits

Staffware give you the power and flexibility to maximize your telemarketing efforts, at an amazingly affordable price. With Staffware you can:
¨ Effectively manage more accounts, resulting in fewer lost sales opportunities
¨ Use telemarketing to supplement and support field sales and direct mail, achieving a unified corporate marketing effort

Staffware includes all the features you need for a highly productive telemarketing operation:
¨ Inbound/outbound calling, with a tickler file for client recalls
¨ Instant look-up and powerful searches of client records
¨ Instant access to client profiles, notes, call histories, and scripts
¨ Automatically print personalized follow-up letters
¨ Quick assembly of targeted call lists
¨ Automatic call reports with statistical summaries

The Staffware Executive Information System keeps you in touch with all your telemarketing activity on an individual and workgroup basis. Information such as the number and average/total length of calls; unproductive time between calls; objective met/not met and daily/weekly results analysis, can be viewed quickly and easily, allowing you to monitor performance and direct action to increase productivity.

Phone:631.492.2093 | E-mail:info@falcon-inc.com

Copyright © 2005 Falcon Computer Solutions, Inc.